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Discussion: Workflow and human-technology

Discussion: Workflow and human-technology

Health informatics
Instructions

For this assignment you will analyze the workflow and human-technology interface associated with a health information technology used in nursing practice, and generate recommendations for improvements as appropriate. You will create a narrated presentation summarizing your analysis and recommendations.

Your presentation should include the following:

1) Technology Overview (30 points).

· Choose a healthcare technology that is used to complete a nursing task or function. This may be a stand-alone technology, such as a vital signs monitor, a nursing task or function that is completed within the EHR, or any other software or technology tool used in nursing practice. Be sure to choose a technology with which a nurse interacts that can be analyzed using the 10 Usability Heuristics for Interface Design (see Step 4).

· Describe the technology, including its history and evolution and how it is used in nursing care.

· Describe how the technology improved or enhanced patient care, safety and/or outcomes.

2) Workflow Analysis (30 points). Analyze the clinical workflow surrounding the use of the technology.

· Create a current state process map illustrating each step of a nurse’s workflow using the technology. Describe the current workflow.

· Discuss how the technology enhances and/or hinders the clinical workflow. How might the technology or workflow be adjusted to increase efficiency or better support patient care? If appropriate, you may create a future state process map illustrating the improved workflow.

3) Human-Technology Interface (30 points). Analyze the human-technology interface.

· Find or take a picture of the technology including all screens or parts with which a nurse interacts. (Note: If it is not possible to find or take a screen capture from the EHR, you may mock-up the screen(s) using Word or PowerPoint drawing tools).

· Describe how the nurse interacts with the technology or computer screen(s) step-by-step.

· Evaluate the human-technology interface using the 10 Usability Heuristics for Interface Design What could be improved? Why? Be sure to address each factor.

4) Summary (10 points).

· Summarize your findings.

· Present recommended changes to the technology and/or workflow as appropriate.

Click the link above to view the grading rubric for this assignment and to submit your commpleted assignment.

Presentation Tips

Your presentation should include 2-3 slides for each of the above sections and should be about 5-10 minutes in length. This is an estimate – you will not be penalized for a shorter or longer presentation as long as you appropriately address each of the items defined above.

Remember to use your narration and visuals to complement each other. Include key points in text, diagrams or other visuals on the slide and elaborate on these within your narration.

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