The purpose of this assignment is to stimulate reflection about an experience, rather than just documenting the experience.
First, complete the questionnaire portion of “What Is Your Role in Communicating Research Information? Part I Questionnaire and Scoring Guide” resource.
Score the questionnaire using the same resource.
One way to keep from simply documenting the event is to begin your answer to the above questions with one of the following phrases:
During my experience, I felt…
I learned… about myself.

The significance or meaning of my learning is…
I discovered I …
Refer to the “Feeling Words” resource. The list of feeling words may serve as an aid to identify feelings that may occur during health care professional-patient interactions.
Based on the questionnaire results, as well as the insights gained from the Topic 1 readings, write a 250- to 500-word reflection, addressing the following questions:

How would you describe your success with communicating?
What did you learn about your communication style that enables you to communicate effectively?
How will you work to increase your communication ability with compassion and care for others?

How will you use this research process to communicate what you have learned about your communication skills that will help you as a health care professional?
Feeling Words
This list of feeling words may serve as an aid for identifying feelings that occur during health
care professional-patient interactions.
HAPPY
Glad
Joyful
Pleased
Good
Gratified
Overjoyed
Elated
Delighted
Satisfied
Great
Joy
Lucky
Gleeful
Joyous
Thrilled
Excited
Ecstatic
Jolly
Contented
Secure
Safe
Warm
Certain
Positive
Cheerful
Fortunate
Well
Delightful
Prosperous
Pleasant
Jovial
Bright
Contentment
Lighthearted
Satisfaction
ANGRY
Resentful
Mean
Furious
Steamy
Quarrelsome
Mad
Frustrated
Burned up
Rage
Aggressive
Bitter
Hateful
Peeved
Infuriated
Outraged
Disturbed
Agitated
Aggravated
Tense
Apprehensive
Cocky
Negative
Upset
Disgusted
Cheated
Outraged
Irritated
Irked
Cross
Uptight
Sore
Irate
SCARED
Frightened
Uneasy
Suspicious
Afraid
Terrified
Anxious
Fearful
Fear
Uncertain
Worried
Alarmed
Guilt
Threatened
Pressured
Nervous
Appalled
Intimidated
Dreadful
Panic
Shy
Timid
Startled
CONFUSED
Uncertain
Torn
Muddled
Bewildered
Mixed-up
Turmoil
Lost
Flustered
Displaced
Troubled
Frustrated
Conflicted
Alienated
Unsure
Insecure
Unsteady
Entrapped
Disordered
Embarrassed
Puzzled
Perplexed
Jumbled
Disconcerted
Befuddled
Screwed-up
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SAD
Depressed
Rejected
Alone
Small
Grief
Miserable
Unhappy
Disappointed
Sorrowful
Mournful
Miserable
Distressed
Sorrow
Troubled
Despondent
Down
Upset
Hurt
Blue
Melancholy
Bored
Lonely
Inadequate
Solemn
Dejected
Sober
Sorry
Regretful
Ugly
Pained
Dread
What Is Your Role in Communicating Research
Information? Questionnaire and Scoring Guide
If you have difficulty understanding others or being understood, it is likely you have ignored some part of
the communication process. It is up to you, individually, to try to find the problem and correct it.
The following self-evaluation can help you assess your particular areas of need and interest and provide
you with a standard by which you can measure your progress. Circle the number that best represents the
frequency of each item based on your experience.
Questionnaire
Seldom Sometimes Often Usually
People understand my thoughts and feelings.
1
2
3
4
When communication problems arise, I am determined to
solve them.
1
2
3
4
I know the major causes of communication breakdown.
1
2
3
4
I demonstrate personality traits/qualities to which people
are attracted.
1
2
3
4
In difficult situations, I consciously choose how I express
myself.
1
2
3
4
The tone of my voice and the words I say communicate
precisely how I feel about my conversational partner.
1
2
3
4
I am able to listen deeply to the feelings expressed by my
spouse and/or friends.
1
2
3
4
My friends tell me I am a good listener.
1
2
3
4
I can usually tell whether a communication problem is
caused by the one speaking, the message itself, or the
listener, to whom the message is directed.
1
2
3
4
I am able to analyze accurately the thoughts and feelings of
the person talking to me.
1
2
3
4
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When I talk, people listen.
1
2
3
4
People tell me I am a good conversationalist.
1
2
3
4
I say no when I want to say no.
1
2
3
4
I assert myself because I value my own opinions as much as
the opinions of others.
1
2
3
4
I handle hassles with children effectively.
1
2
3
4
I talk with children the way I want them to talk to me.
1
2
3
4
I allow loved ones and friends to know me as I really am.
1
2
3
4
I am able to tell people close to me how much I really care
about them.
1
2
3
4
When I experience a conflict with someone, I know how to
resolve it.
1
2
3
4
I know what to say in tense situations.
1
2
3
4
I know how to gain the cooperation of others.
1
2
3
4
When I ask people to do something that I want them to do
(within reason), they do it.
1
2
3
4
I enjoy the highest level of communication with family,
friends, and business associates.
1
2
3
4
Because I know the value of successful communication, I
look for ways to improve my communication skills.
1
2
3
4
15
76
Column Total
TOTAL SCORE: _____91_________
Source:
Schuster, P. M. (2000). Communication: The key to the therapeutic relationship (pp. 26-27). Philadelphia:
FA Davis.
© 2020. Grand Canyon University. All Rights Reserved.
Scoring Guide
92-96 – Excellent:
Peak communicator.
78-91 – Good:
Well on your way.
50-77 – Fair:
Missing a significant amount of satisfaction that could be experienced through
better communication.
24-49 -Poor:
Relax! Perhaps you are setting your standards too high and see things as worse
than they are.
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